Artificial Intelligence and Future of work?

So what’s Artificial Intelligence (AI) to start with, AI is a constellation of technologies—from machine learning to natural language processing—that allows machines to sense, comprehend, act and learn. AI is not a new concept, in simple terms AI is something a computer can’t do at present but will be able to do in the future and at that time it won’t remain AI, it will be treated as normal computation because that’s what AI goal is to make machines sense, comprehend and learn and when they start doing it, it no longer remains an AI, it becomes computing power.

No-one knows what will be the effect of artificial intelligence on work will be, we can all agree on one thing: it’s a truly disruptive technology, is impacting how we live, interact, play and work but many have projected a future in which machines take jobs from humans. That’s one side of the coin. Another is that automation might create more jobs than it will displace by offering new tools for entrepreneurs, it may also create new lines of job profiles and businesses that we can’t imagine right now.

Not only, AI will create new jobs and businesses, but it will also assist people to do their jobs better and efficiently. In reality, AI is in very nascent stages, it’s far from being pre-ordained. The technology and algorithms underneath AI are fundamentally flawed and they need to go through a lot of iterations to replicate the diverse nature of being human and understanding the society. Though it has started transforming and impacting the industries especially where prediction is critical, either in medical sciences, diagnostics, hiring, investments to self-driven automated cars but in all these scenarios judgment will still lie with the human. It will allow humans to live a more humane life, where we can focus on living with our families, nature, and animals.

What kind of collective action should we take?

AI is going to impact the world but we need to collectively think who is going to impact the AI. If we can impact the AI and use it for the terms of humanity or make AI solutions more humane, there is no point that humans will lose jobs or there will be a negative impact.

We should focus on leveraging AI to solve problems related to waste segregation, clean energy, education, sustainability, livelihoods, healthcare, nutrition, etc. We need to start preparing our future generations to be able to interact with technologies and artificial intelligence in a constructive manner, by incorporating human-centered approach to AI, by fostering 21st-century skills (creativity, critical thinking, collaboration, communication, and empathy), an attitude to learn (and self-learn).

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